Frequently Asked Questions

Q1: What types of bank cards do you accept?

- Any Debit Card (VISA), Credit Card of Bangladeshi Banks, Master Card, DBBL Nexus, etc.

Q2: Do you accept payments by cheque?

- No, we do not.

Q3: Can I return a product after opening the product packet?

- No. However, if the product is damaged during delivery, you may return it to the delivery person.

Q4: Where should I contact for billing, sales or product related issues?

- Call at our hotline: +88-01844-054599 or email us at sales@purnava.com